AirDroid Remote Support 1.1.1.0

Sand Studio – Freeware – Android iOS
out of 988 votes

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Android

iOS

Windows

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AirDroid Remote Support is a comprehensive solution for remote assistance and streamlined management tasks. It provides a user-friendly method of offering remote support through features such as real-time screen sharing, voice calls, text messaging, tutorial gestures, AR camera, and more. It also supports unattended devices in large quantities and offers an intelligent remote monitoring and management option.

Supported Systems:
<ul>
 <li>Customer Service End (support providers): Windows/Android/macOS/iOS</li>
 <li>Client End (support receivers): Android/iOS</li>
</ul>

Quick Guide:
To initiate remote support, the Remote Support application must be installed on the device requiring assistance. Depending on your user type:
<ol>
 <li>If you are a business user, you can request a free trial on the official website (https://www.airdroid.com/remote-support-software/) and follow the enterprise user’s guide to begin a remote support session.</li>
 <li>If you are a personal user, install AirMirror on your device to provide support. Then, enter the provided 9-digit code to start your assistance session.</li>
</ol>

Key Features:
<ul>
 <li>Unattended Mode: Facilitates troubleshooting for unattended devices in organizations.</li>
 <li>Black Screen Mode: Darkens the remote device screen and displays maintenance prompts for enhanced privacy during sessions.</li>
 <li>Real-time Screen Sharing</li>
 <li>Remote Access: Requires consent for access.</li>
 <li>Security Policy: Configure functions to bolster security measures.</li>
 <li>AR Camera: Utilize AR instructions for efficient on-site issue resolution.</li>
 <li>Voice Call</li>
 <li>Voice and Text Message</li>
 <li>File Transfer: Send necessary files through the chat interface for quick support.</li>
 <li>Tutorial Gesture: Demonstrate on-screen gestures on the remote device to guide on-site personnel through operations.</li>
 <li>Privacy Protection with Pause Anytime Feature: Safeguard privacy and data security effectively.</li>
 <li>Secure Remote Access with 256-bit AES encryption.</li>
</ul>

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31 users of UpdateStar had AirDroid Remote Support installed last month.

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